The Role and Job Description 

We help organisations create exceptional content – technical documentation, eLearning, online help, marketing content, visualisations, training materials – all delivered at the highest level of quality.

We are seeking an Instructional Designer and Content Developer to join our creative team. In this role, you will oversee the entire content management and delivery process, from assessment and scoping to planning, design, and development of impactful content and digital resources. Strong consulting, collaboration, editing, and reviewing skills are essential, along with the ability to meet deadlines.

You will be responsible for the end-to-end creation of content which will be used to upskill the internal workforce. You will be working closely with SMEs and members of the digital team to extract information to use in developing relevant content or learning modules.

Desired Candidate’s Profile: 

• Flexibility to switch between different types of project work across our domains – creating adverts, brochures, learning content, social media posts, video content, script writing, storyboarding.
• Work with a range of digital and non-digital tools and extensions – Camtasia, Vyond, Microsoft Clip Champ, PPT Presentations, Excel, Articulate 360, Adobe Suite and create multimedia assets
• Knowledge of ID frameworks like ADDIE, SAM and execute Instructional Design (ID), pedagogy, ID principles, and ID tools.
• Analyse documents and recommend strategies, plans, and reports.
• Lead content team and provide status reports and participate actively in meetings.
• Design and develop instructor-led training (ILT using PPTs), online training (WBT and VILT), blended training, or micro-learning as determined from the needs assessment and content analysis.
• Create scripts and storyboards and develop them into unified learning pieces.
• Understand problem statements, conduct different types of needs assessment (audience/role analysis, task analysis, gap analysis, and content analysis) as required and identify content development/training needs.
• Define learning objectives and recommend training strategies to achieve learning outcomes.
• Plan and create appropriate content outlines, course content, interactive exercises, assessments, and job aids to achieve learning outcomes.
• Act as a key member of the team, along with Reporting Managers, Subject Matter Experts, and others in determining the needs of a project and the appropriate method of delivery.
• Interact with other project teams to ensure consistency of deliverables.
• Achieve customer delight through soft skills and solution definition.
• Assist the management team in defining the capability requirements to expand the training team.
• Enhance team capabilities by actively participating in quality reviews and recommending improvements for compliance with best practices, guidelines, processes, and standards.

Skills and Qualifications:

• A master’s degree in English/Mass Communication/Journalism or Equivalent
• Certification or degree in Instructional Systems Design, Education, Training/Curriculum Development, Technical Communication, or a related field (or equivalent experience)
• Good command of the English language (written and verbal)
• 1-7 years of work experience as Learning consultant or content developer
• An analytical and creative mindset with problem-solving abilities
• Flexibility to adapt to new ideas, changes and feedback
• A self-motivated individual eager to learn about new subjects and technologies
• Excellent interpersonal and teamwork skill
• Ability to conceptualise content visually and create multimedia assets
• Exhibiting an exceptional eye for detail while reviewing to create final product within specified timelines
• Ability to work in a team-based environment and as an individual contributor or specialist
• Ability to work effectively with subject matter experts to conduct research and resolve issues
• Experience in developing/editing and designing courses and curriculum
• Designing learning activities, assignments and assessments
• Creating web-based training content
• Creating advertising content and materials for social media
• Writing scripts for video and audio content
• Experience of using Articulate 360, Adobe Illustrator, Camtasia, Vyond, Photoshop
• Keeping abreast of best practices in instructional design and marketing
• Knowledge of any foreign language e.g., German, French, Swedish, Danish and Finnish (preferable not mandatory)
• Office Location – Flexible 

Interested candidates, please apply by sharing your CV on [email protected]. 

Shortlisted candidates will be contacted for interviews.